Posted 23 hours ago
The Role:
We’re looking for an experienced Store Manager to lead daily operations and ensure seamless service across the floor. This role is all about being present on the floor — guiding the flow of service, supporting the team, and making sure every guest feels cared for. You’ll oversee the entire operation (coffee bar, brunch service, and cocktail evenings) while building a culture rooted in warmth, connection, and excellence.
You will be responsible for:
- Lead the floor during peak hours, ensuring smooth table service and guest flow
- Coordinate operations across coffee, cocktail, and kitchen teams
- Mentor, coach, and schedule a diverse team (baristas, bartenders, kitchen staff)
- Maintain high standards for service, cleanliness, and product consistency
- Support and deliver hands-on training across all departments
- Work with ownership on brand growth, seasonal offerings, and guest experience
- Manage suppliers, inventory, and cost control
- Troubleshoot calmly, keeping service smooth and team morale high
- Use reports, KPIs, and metrics to make informed decisions and action plans
We’re looking for someone who:
- 3+ years of management experience in hospitality (café, cocktail bar, or full-service)
- Skilled in both specialty coffee and craft cocktail service standards
- Comfortable overseeing kitchen and brunch operations
- Strong floor presence — confident leading service and solving problems in real time
- Organized, clear, and empathetic in leadership
- Able to balance creativity with structure in daily operations
- Experienced with POS systems, scheduling tools, and Excel
- Comfortable working with KPIs and building action plans from metrics
- Excited to shape and grow a new team and culture from the ground up
What we offer:
- The opportunity to lead a unique concept in a landmark Vancouver space
- A creative, supportive leadership team
- Competitive compensation based on experience
- Staff discounts and ongoing professional development
Please note: this is a management role that requires prior hospitality management experience. If you don’t meet the listed requirements, we kindly ask that you do not apply.
At Ellipsis, we curate experiences that blend coffee, cocktails, and meaningful moments. Our space invites guests to slow down and reconnect through great drinks, thoughtful design, and genuine hospitality. We operate as a café by day and a cocktail bar by night, complemented by a refined brunch menu served from our kitchen.
At Ellipsis, we curate experiences that blend coffee, cocktails, and meaningful moments. Our space invites guests to slow down and reconnect through great drinks, thoughtful design, and genuine hospitality. We operate as a café by day and a cocktail bar by night, complemented by a refined brunch menu served from our kitchen.
