Posted 2 hours ago
About Emeri Matcha Bar
Emeri is a Vancouver-based matcha brand built on a simple belief: we don’t define the best matcha, we help you find yours. We work directly with multi-generational farmers across Japan to source distinct expressions of matcha, each with its own character, balance, and story.
Our mission is to help people find a matcha that suits their palate while raising the bar for quality and experience across North America.
At our core, we are a hospitality-driven brand. We are building spaces that feel welcoming, energetic, and engaging. Spaces where people can come together, connect, and feel genuinely taken care of.
We believe great hospitality is not just about service, but about how people feel. From the moment a guest walks in to the moment they leave, every interaction matters.
The Opportunity
We are hiring an Assistant Manager to help define our emeri matcha bar experience.
This is a foundational role for someone who wants to go beyond managing shifts and instead help build a world-class hospitality experience from the ground up with a clear path to be promoted to a Manager position.
You will work closely with the founders to set the tone, build the team, and establish the standard for how Emeri operates.
This role includes both floor leadership and operational ownership, with responsibility for ensuring the business runs smoothly beyond day-to-day service. It is best suited for someone pursuing a long-term career in hospitality leadership and motivated to take ownership of both the guest experience and overall operations
What You’ll Be Responsible For
Operations & Management
Own scheduling and labor planning to support service needs
Manage inventory levels, ordering, and supplier coordination
Maintain and oversee cleaning and maintenance schedules
Ensure all equipment is functioning and proactively address issues
Support onboarding, training systems, and team performance tracking
Assist with hiring and building the team
Monitor store performance and identify opportunities for improvement
Owning the guest experience
Set and maintain a consistently high standard for service
Read the room, anticipate needs, and elevate each guest interaction
Ensure every detail, from drink quality to pacing, reflects our standards
Leading through service
Take full ownership of the floor during your shifts
Lead with calm, clarity, and presence under pressure
Hold the team accountable while maintaining a supportive environment
Building the team
Train and develop baristas to deliver at a high level
Reinforce a culture of accountability, care, and continuous improvement
Support hiring and help identify top talent early
Driving operational excellence
Maintain strong execution across scheduling, inventory, and daily operations
Identify inefficiencies and take initiative to improve systems
Treat the business as if it were your own
Who This Is For
2–5+ years of experience in hospitality, cafés, or service-driven environments
Proven leadership experience (shift lead, supervisor, or assistant manager)
You hold yourself to a high standard and naturally raise the bar for others
You are detail-oriented and notice what most people overlook
You are calm, composed, and decisive in fast-paced environments
You take ownership without being asked and follow through consistently
You care deeply about hospitality, not just service
Experience in specialty coffee, tea, or premium hospitality is a strong plus.
Requirements
FoodSafe Level 1 (preferred) or willingness to obtain shortly after hiring
Availability for weekends and flexible scheduling
Ability to work on your feet and perform in a fast-paced environment
Compensation & Benefits
Hourly rate: $23.50/hour + tips & bonus
Performance-based bonus tied to individual & store performance
Complimentary staff food & drinks during shift
Product discounts
Team events, outings, and gatherings
Clear path to General Store Manager and future leadership roles
Why This Role Matters
We are not looking for someone to simply “run shifts.”
We are looking for someone who wants to help build something exceptional and take pride in the standard they set.
The way you lead, the culture you help shape, and the experience you create will define Emeri in its earliest and most important stage.
If you are someone who takes ownership, cares deeply about your craft, and wants to grow into a leader in hospitality, we would love to meet you!
Emeri is a Vancouver-based matcha brand built on a simple belief: we don’t define the best matcha, we help you find yours. We work directly with multi-generational farmers across Japan to source distinct expressions of matcha, each with its own character, balance, and story.
Our mission is to help people find a matcha that suits their palate while raising the bar for quality and experience across North America.
At our core, we are a hospitality-driven brand. We are building spaces that feel welcoming, energetic, and engaging. Spaces where people can come together, connect, and feel genuinely taken care of.
We believe great hospitality is not just about service, but about how people feel. From the moment a guest walks in to the moment they leave, every interaction matters.
Emeri is a Vancouver-based matcha brand built on a simple belief: we don’t define the best matcha, we help you find yours. We work directly with multi-generational farmers across Japan to source distinct expressions of matcha, each with its own character, balance, and story.
Our mission is to help people find a matcha that suits their palate while raising the bar for quality and experience across North America.
At our core, we are a hospitality-driven brand. We are building spaces that feel welcoming, energetic, and engaging. Spaces where people can come together, connect, and feel genuinely taken care of.
We believe great hospitality is not just about service, but about how people feel. From the moment a guest walks in to the moment they leave, every interaction matters.
