Posted 7 hours ago
Job Summary
:
The Host role involves being the lead at the door during service, preparing for and ensuring all reservations are seated on time, re-organzing seating plans to ensure effective use of space, and a strong ability to maximize the number of walk-in guests we are able to accommodate at all times. The ideal candidate will have bright, energetic personality and lead the team in welcoming the guests on a positive first note.
Duties:
-Review daily reservations and make sure all are assigned to the proper tables.
-Review all daily reservation notes and plan to implement all notes prior to service.
-Ensure the floor is properly set up at the beginning of service, including proper spacing and cleanliness of tables.
-During service be the lead on greeting guests positively and enthusiastically.
-Communicate all pertinent reservation notes to servers such as allergies or special occasions.
-Communicate to servers when tables are needed back well in advance to give the servers time to plan their efforts accordingly.
-Through studious and creative use of our space maximize the number of walk-in guests we can accommodate during service.
-Build and maintain guest profiles via our reservation system.
Skills & Requirements:
-Proven experience in a front desk or reservations role within the hospitality industry.
-Strong customer service skills with the ability to handle diverse guest needs effectively.
-A well developed ability to adapt, think on your feet, and change any plan at a moment's notice.
-A positive and enthusiastic personality.
-Excellent phone etiquette and communication skills, both verbal and written.
-Familiarity with reservation management software such as Resy or Open Table.
Keefer Bar - Apothecary Cocktail Bar/ Keefer Yard - Layed back cocktails and mini-putt
Keefer Bar - Apothecary Cocktail Bar/ Keefer Yard - Layed back cocktails and mini-putt
