Best Western Hotel

Vancouver, BC

Best Western Hotel

Vancouver, BC

clerk, hotel front desk

Vancouver, BC (view on map)

Posted 1 day ago

Job Description

• Education: Secondary (high) school graduation certificate
• Experience: Experience an asset

Tasks

• Register arriving guests and assign rooms
• Process group arrivals and departures
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Provide general information about points of interest in the area
• Process guests' departures, calculate charges and receive payments
• Maintain an inventory of vacancies, reservations and room assignments
• Follow emergency and safety procedures
• Clerical duties (i.e. faxing, filing, photocopying)
• Answer telephone and relay telephone calls and messages
• Assist clients/guests with special needs
• Contact customers to deliver requested wakeup calls
• Provide customer service
• Work Term: Permanent
• Work Language: English
• Hours: 40 hours per week