Posted 21 days ago
Customer Support & Product Specialist
Company: Creator
Title: Customer Support & Product Specialist
Status: Full-time, Hybrid
Introducing Creator (www.creator.co) - renowned for our groundbreaking technology and meteoric rise within Vancouver's startup ecosystem, we're recognized as one of the world’s top influencer marketing platforms. Distinguished as a leader in the G2 Spring Report we are revolutionizing social commerce, connecting creators, influencers, and brands in ways that redefine industry standards. Our platform isn't just about collaboration; it's a powerhouse engineered to streamline operations, optimize campaigns, and yield measurable, impactful results. If you're passionate about leveraging technology to enhance customer experiences and are excited about taking Creator to greater heights, let’s talk. #CreatorCo #InfluencerMarketing
About the Role:
We’re looking for a Customer Support & Product Specialist to drive growth within our self-serve customer segment. This multifaceted role blends customer advocacy, product expertise, and strategic thinking to ensure our customers' success and drive product innovation. You will be the primary contact for our self-serve customers, gathering feedback, and translating insights to product improvements, and ultimately enhancing the overall self-serve customer experience.
Responsibilities:
Requirements:
What We Offer:
Compensation Range:
We offer a starting salary of $55,000-65,000 CAD
Total compensation includes Salary, bonus, benefits, and other perks
Creator.co in Vancouver, British Columbia, Canada