Answer inquiries and provide information to customers
Arrange for billing for services
Explain the type and cost of services offered
Maintain records and statistics
Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
Perform general office duties
Receive and log complaints
Receive payments
Explain procedures, risks and benefits to clients
Maintain and manage digital database
Answer clients' inquiries and provide information
Consult with clients after sale to provide ongoing support
Provide estimate of costs
Computer and technology knowledge
MS Excel
MS Outlook
MS Word
MS PowerPoint
MS Office
Specialization or experience
Green economy sector
Transportation/travel information
Own transportation
Work conditions and physical capabilities
Attention to detail
Fast-paced environment
Repetitive tasks
Personal suitability
Punctuality
Client focus
Efficient interpersonal skills
Flexibility
Organized
Reliability
Team player
Initiative
Judgement
Ability to multitask
Dependability
Quick learner
Screening questions
Are you currently legally able to work in Canada?
Do you currently reside in proximity to the advertised location?
Do you have previous experience in this field of employment?
Experience
1 year to less than 2 years
Green job
Involves duties and responsibilities that lead to positive environmental outcomes
