McDonald's Restaurant of Canada

Vancouver, BC

McDonald's Restaurant of Canada

Vancouver, BC

shift manager - fast food restaurant

Vancouver, BC (view on map)

Posted 1 month ago

Job Description

• Work Term: Permanent
• Work Language: English
• Hours: 30 to 40 hours per week
• Education: Secondary (high) school graduation certificate
• Experience: 1 to less than 7 months
• or equivalent experience
Work setting
• Various locations
• Restaurant
Tasks
• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Hire food service staff
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Prepare and submit reports
• Supervise and check delivery of food trolleys
• Establish work schedules
• Supervise staff or team
• Balance cash and complete balance sheets, cash reports and related forms
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Provide customer service
• Leading/instructing individuals
• Train staff/workers in job duties, safety procedures and company policies
• Plan and organize daily operations
• Motivate staff
Supervision
• Food service counter attendants and food preparers
• Kitchen and food service helpers
• Staff in various areas of responsibility
Work conditions and physical capabilities
• Fast-paced environment
• Work under pressure
• Standing for extended periods
• Walking
• Attention to detail
Personal suitability
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Team player
• Initiative
• Dependability
• Values and ethics
• Reliability
• Organized
• Ability to multitask
• Positive attitude
Screening questions
• Are you available for shift or on-call work?
• Do you have experience working in this field?
Employment terms options
• Early morning
• Evening
• Shift
• Flexible hours
• Morning
• Night
• On call
• Day
• Weekend
• Overtime available
Health benefits
• Dental plan
• Health care plan
• Vision care benefits