Education: Secondary (high) school graduation certificate
Experience: 1 year to less than 2 years
Asset languages
Mandarin
Chinese
Work setting
Relocation costs not covered by employer
Corporation or company ticket office
Travel wholesale company
Tasks
Attend to other financial transactions, such as plane tickets and travel insurance
Calculate cost of travel and accommodations
Handle reimbursement in case of transportation and hotel reservations cancellation
Recommend suitable products
Manage difficult situations with customers
Perform general office duties
Sell travel products and travel insurance
Use principles and methods for showing, promoting, and selling products or services, which include marketing strategy and tactics, product demonstration, sales techniques, and sales control systems
Provide customers with travel information and other details such as regulations, duty free allowances, health risks and requirements, attractions and special events
Attend to cancellations and schedule changes
Develop contact lists
Make transportation and accommodation reservations using computerized reservation and ticketing system
Computer and technology knowledge
Travel software packages
Amadeus
MS Office
Database software
Travel bookings
Business travel
Leisure travel
Individual travel
Group travel
Domestic travel
International travel
Adventure travel
Cruise ship
Geographical areas of specialization
Canada
United States
Asia
Area of specialization
Sales
Second language education
Economic specialization
Retail business
Security and safety
Criminal record check
Transportation/travel information
Willing to travel
Willing to travel overnight
Work conditions and physical capabilities
Tight deadlines
Repetitive tasks
Work under pressure
Personal suitability
Client focus
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility
Judgement
Organized
Reliability
Team player
Screening questions
Are you authorized to work in Canada?
Are you currently a student?
Do you have experience working in this field?
Do you meet the language requirements listed in the job posting?
