Posted 27 days ago
Position Job Title: Alumni Operations Assistant
Location: Vancouver (hybrid)
Reports To: Associate Director, Alumni Engagement Services
Primary Purpose
The Alumni Operations Assistant provides front line customer service for the department in support of the Alumni Engagement Services (AES) engagement goals. Working collaboratively with AES team, the assistant implements operational strategies designed to ensure that alumni information is processed and tracked in a timely and appropriate manner. The assistant works to ensure that alumni are engaged and their expectations are managed in accordance with the established alumni engagement strategies. The assistant in collaboration with the team, is responsible for supporting and implementing alumni engagement programs, services, volunteers, and events to respond to alumni interests, and engage educational units, as appropriate to enhance alumni participation, promote lifelong connections, and support the overall alumni relations goals of University Canada West (UCW).
The assistant also supports the administrative needs of the team and routinely interacts with alumni, senior university administrators, faculty, professional employees, partners, and key volunteers in the fulfilment of their role. The assistant is privy to confidential information and must exercise appropriate judgement in adhering to privacy laws.
Hybrid work environment. However, the assistant must be able to travel and attend events outside normal business hours including evening and weekends across Metro Vancouver.
Specific Responsibilities
ADMINISTRATION AND FINANCE
ALUMNI ENGAGEMENT STRATEGY
PROGRAM AND EVENT DEVELOPMENT
VOLUNTEER MANAGEMENT
MARKETING AND COMMUNICATIONS
RELATIONSHIP BUILDING
DATA ENTRY AND REPORTING
TEAM COLLABORATION AND SUPERVISION
Position Requirements
Competencies:
Minimum Qualification:
To apply for this role, please submit your resume and cover letter in one PDF file.
We greatly appreciate your time and efforts in applying for the position at UCW, however, please note only successful candidates will be contacted.
University Canada West is strongly committed to equity, diversity and inclusivity within its community and especially welcomes applications from racialized persons / persons of colour, women, Indigenous / Aboriginal People of North America, persons with disabilities, LGBTQ2S+ persons and others who may contribute to the further diversification of ideas.
The University recognizes that applicants may have had obligations outside of work that have negatively impacted their record of achievements (e.g., parental, elder care and/or medical). You are not required to disclose these obligations in the hiring process. If you choose to do so, the University will ensure that these obligations do not negatively impact the assessment of your qualifications for the position.
If you require any accommodations at any point during the application and hiring process, please include this note in your application.
University Canada West in Vancouver, British Columbia, Canada
University Canada West in Vancouver, British Columbia, Canada