Villa Da Vinci Retirement Residence

7371 Martin Grove Rd, Vaughan, ON

Concierge - Part-time

Part Time / Full Time

Concierge - Part-time

Vaughan, Ontario (view on map)

Posted 1 month ago

Immediate Start

Job Description

- Weekdays (4PM - 8PM)

If you’re passionate about being a part of a team that is, committed to the Team Member Experience and driven by innovation and growth, then join us!

The Concierge is a critical role within our communities as it impacts the lives of residents and ignites the warmth of human connection.

As a Concierge your typical day will impact in the following ways:
•    Responding to all resident and visitor enquiries as their first priority in a diplomatic manner, utilizing problem solving and complaint resolution skills and ensures all complaints are forwarded to the General Manager in writing.
•    Promoting excellent customer service in all personal interactions with visitors, families, residents and team members.
•    Greeting all visitors to the building and ensures that their needs are addressed in a pleasant and unhurried fashion and conducts mini tours in accordance with policies and procedures.
•    Providing clerical and computer support to all managers as requested.
•    Completing required records to support cash transactions related to the sale of guest and team member meal vouchers / tickets.
•    Performing other duties as assigned.

Must haves:
•    Completion of grade 12 education.
•    Excellent verbal and written communication skills.
•    Positive attitude and proven customer service skills through related work experience.
•    Proven organizational skills and ability to multi task.
•    Must demonstrate computer proficiency with MS Office, specifically Excel, Word, and Power Point.
•    All applicants must successfully pass the prescribed Vulnerable Sector Check. Applicable to Ontario applicants.

Bonus Points for having:
•    Additional applied courses i.e. office administration preferred.

Act upon your desire to help others and Join Sienna Senior Living as we continue to enhance the lives of those we serve.

For Ontario locations, in accordance with the Accessibility for Ontarians with Disabilities Act 2005, upon request, support will be provided for accommodations throughout the recruitment, selection and assessment process.


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About Villa Da Vinci Retirement Residence

Dance with us! Music, and especially classic Italian music, is one of the things we love most. Listen to one of our live entertainers as they play the accordion, dance and sing on our piazza with friends, or settle in for a delicious meal in the dining room. We have daily religious services in our chapel, as well as weekly outings to St. Peter’s Catholic Church. Spend time in nature exploring our gardens, working in the green house, or by taking a stroll along our paved walking trails that lead into a nearby ravine. Rather spend some time in the kitchen? Swap gnocchi recipes with friends in our demonstration kitchen while you whip-up one of your favourite dishes. If you need to grab some ingredients, it’s nice to know that grocery shopping, as well as Vaughan Mills Mall, is nearby. We’re located near highways 407, 400, and 27, so visiting is a breeze — and if you love children, you’ll enjoy our intergenerational programs, which are held with the school across the street.