Samya Spa

Victoria, BC

Samya Spa

Victoria, BC

spa receptionist

Victoria, BC (view on map)

Posted 3 days ago

Job Description

• Work Term: Permanent
• Work Language: English
• Hours: 20 to 40 hours per week
• Education: Secondary (high) school graduation certificate
• Experience: 7 months to less than 1 year

Work setting

• Urban area
• Spa
• Retail business
• Day spa

Tasks

• Greet people and direct them to contacts or service areas
• Provide basic information to clients and the public
• Obtain and process information required to provide customer service
• Operate switchboard or telephone system
• Record and relay information
• Schedule and confirm appointments
• Send invoices
• Maintain work records and logs
• Receive and issue payments
• Perform clerical duties, such as filing and sorting and distributing mail
• Answer telephone and relay telephone calls and messages
• Calculate billing charges
• Perform data entry
• Provide customer service
• Perform basic bookkeeping tasks
• Sell products on a retail basis
• Perform receptionist duties
• Manage routine office functions including reception, telephone and booking appointments
• Conduct sales calls
• Help with scheduling and workflow

Computer and technology knowledge

• Word processing software
• MS Office
• Mac OS
• Social Media
• Accounting software
• Database software
• Presentation software
• Spreadsheet
• MS Excel
• MS Outlook
• MS Word
• Point of sale system

Security and safety

• Basic security clearance
• Confidential security clearance

Transportation/travel information

• Public transportation is available

Work conditions and physical capabilities

• Ability to work independently
• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Attention to detail
• Sitting
• Combination of sitting, standing, walking

Personal suitability

• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask
• Time management

Screening questions

• Are you available for shift or on-call work?
• Are you available for the advertised start date?
• Are you currently a student?
• Are you currently legally able to work in Canada?
• Are you willing to relocate for this position?
• Do you currently reside in proximity to the advertised location?
• Do you have previous experience in this field of employment?
• What is the highest level of study you have completed?
• What is your current field of study?
• What is your current level of study?

Health benefits

• Dental plan
• Health care plan

Financial benefits

• Bonus
• Commission

Other benefits

• On-site amenities
• Team building opportunities
• Wellness program

Support for newcomers and refugees

• Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
• Supports newcomers and/or refugees with foreign credential recognition

Supports for visible minorities

• Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
• Offers mentorship programs that pair members of visible minorities with experienced employees
• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities