College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
or equivalent experience
Work setting
Transportation company
Tasks
Schedule and confirm appointments
Manage contracts
Answer telephone and relay telephone calls and messages
Answer electronic enquiries
Compile data, statistics and other information
Arrange travel, related itineraries and make reservations
Greet people and direct them to contacts or service areas
Set up and maintain manual and computerized information filing systems
Type and proofread correspondence, forms and other documents
Perform data entry
Provide customer service
Consult with clients after sale to provide ongoing support
Computer and technology knowledge
MS Excel
MS Outlook
MS PowerPoint
MS Windows
MS Word
Enterprise resource planning (ERP) software
SharePoint
Adobe Acrobat Reader
Electronic mail
Technical terminology
Business
Area of work experience
Tourism
Security and safety
Criminal record check
Transportation/travel information
Public transportation is available
Work conditions and physical capabilities
Ability to work independently
Fast-paced environment
Work under pressure
Tight deadlines
Attention to detail
Repetitive tasks
Large workload
Work with minimal supervision
Personal suitability
Ability to multitask
Excellent oral communication
Excellent written communication
Flexibility
Judgement
Organized
Team player
Accurate
Client focus
Reliability
Time management
Adaptability
Accountability
Dependability
Due diligence
Quick learner
Screening questions
Are you currently legally able to work in Canada?
Are you willing to relocate for this position?
Do you currently reside in proximity to the advertised location?
Do you have previous experience in this field of employment?
Experience
2 years to less than 3 years
Health benefits
Dental plan
Health care plan
Vision care benefits
Financial benefits
Gratuities
Other benefits
Free parking available
Support for persons with disabilities
Offers mentorship, coaching and/or networking opportunities for persons with disabilities
Provides awareness training to employees to create a welcoming work environment for persons with disabilities
Applies accessible and inclusive recruitment policies that accommodate persons with disabilities
Support for newcomers and refugees
Supports newcomers and/or refugees with foreign credential recognition
Offers mentorship programs that pair newcomers and/or refugees with experienced employees
Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
Support for youths
Participates in a government or community program or initiative that supports youth employment
Offers mentorship, coaching and/or networking opportunities for youth
Provides awareness training to employees to create a welcoming work environment for youth
Support for Veterans
Provides awareness training to employees to create a welcoming work environment for Veterans
Recruits Veterans and other candidates with military experience through targeted hiring initiatives (for example: job fairs, outreach programs etc.)
Support for mature workers
Applies hiring policies that discourage age discrimination
Provides staff with awareness training to create a welcoming work environment for mature workers
Offers mentorship, coaching and/or networking opportunities for mature workers
Provides workspace accommodations, such as age-appropriate ergonomic considerations, to meet the physical needs of mature workers (for example: adjustable desks and chairs, accessible parking, etc.)
Supports for visible minorities
Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
