Nova Inn Wabasca

Wabasca-desmarais, AB

Nova Inn Wabasca

Wabasca-desmarais, AB

front desk agent

Wabasca-desmarais, AB (view on map)

Posted 6 hours ago

Job Description

• Durée de l'emploi: Permanent
• Langue de travail: Anglais
• Heures de travail: 30 to 40 hours per week
• Education:
• Expérience:
Education
• Secondary (high) school graduation certificate
Work setting
• Staff accommodation available
• Hotel, motel, resort
Tasks
• Investigate complaints and claims
• Register arriving guests and assign rooms
• Resolve complaints and claims
• Process group arrivals and departures
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Provide general information about points of interest in the area
• Exchange foreign currency
• Process guests' departures, calculate charges and receive payments
• Balance cash and complete balance sheets, cash reports and related forms
• Maintain an inventory of vacancies, reservations and room assignments
• Follow emergency and safety procedures
• Clerical duties (i.e. faxing, filing, photocopying)
• Answer telephone and relay telephone calls and messages
• Assist clients/guests with special needs
• Contact customers to deliver requested wakeup calls
• Perform light housekeeping and cleaning duties
• Provide customer service
Transportation/travel information
• Own transportation
Work conditions and physical capabilities
• Attention to detail
• Fast-paced environment
• Standing for extended periods
• Work under pressure
Personal suitability
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Judgement
• Organized
• Reliability
• Team player
• Resourcefulness
Screening questions
• Are you authorized to work in Canada?
Employment terms options
• Early morning
• Evening
Experience
• 1 year to less than 2 years
Employment terms options
• Shift
• Morning
• Night
• Day
• Weekend
Health benefits
• Health care plan
Financial benefits
• Group insurance benefits
Other benefits
• Free parking available
• On-site housing options
• Other benefits