Eagle River Casino and Travel Plaza

Whitecourt, AB

Eagle River Casino and Travel Plaza

Whitecourt, AB

assistant manager, restaurant

Whitecourt, AB (view on map)

Posted 11 days ago

Job Description

• Work Term: Permanent
• Work Language: English
• Hours: 32 to 44 hours per week
• Education: Other trades certificate or diploma
• Experience: 3 years to less than 5 years

Work setting

• Casino

Tasks

• Evaluate daily operations
• Plan and organize daily operations
• Set staff work schedules
• Supervise staff
• Train staff
• Balance cash and complete balance sheets, cash reports and related forms
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate with clients for catering or use of facilities
• Address customers' complaints or concerns
• Provide customer service

Supervision

• 5-10 people

Certificates, licences, memberships, and courses 

• Customer Service Excellence Certificate
• Workplace Hazardous Materials Information System (WHMIS) Certificate
• Occupational Health and Safety Certificate
• Safe Food Handling certificate
• ProServe program

Computer and technology knowledge

• MS Excel
• MS Word

Security and safety

• Criminal record check

Transportation/travel information

• Valid driver's licence
• Own transportation
• Own vehicle

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Handling heavy loads
• Physically demanding
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods
• Large workload

Personal suitability

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player

Health benefits

• Dental plan
• Health care plan
• Vision care benefits