Education: Secondary (high) school graduation certificate
Experience: 7 months to less than 1 year
or equivalent experience
Work setting
Urban area
Retail/wholesale establishment/distribution centre
Tasks
Operate cash register
Operate computerized inventory record keeping and re-ordering systems
Provide advice about merchandise
Assist in display of merchandise
Estimate or quote prices, credit or contract terms, warranties and delivery dates
Greet customers and discuss type, quality and quantity of merchandise or services sought for purchase, rental or lease
Maintain sales records for inventory control
Address customers' complaints or concerns
Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
Sell merchandise
Receive payments
Issue receipts and other forms
Explain the type and cost of services offered
Arrange for billing for services
Answer inquiries and provide information to customers
