Eagle Plains Hotel

Whitehorse, YT

Eagle Plains Hotel

Whitehorse, YT

front desk hotel clerk

Whitehorse, YT (view on map)

Posted 24 days ago

Job Description

• Education: Secondary (high) school graduation certificate
• Experience: 1 to less than 7 months

Work setting

• Rural area

Tasks

• Investigate complaints and claims
• Register arriving guests and assign rooms
• Resolve complaints and claims
• Process group arrivals and departures
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Provide general information about points of interest in the area
• Process guests' departures, calculate charges and receive payments
• Maintain an inventory of vacancies, reservations and room assignments
• Follow emergency and safety procedures
• Clerical duties (i.e. faxing, filing, photocopying)
• Answer telephone and relay telephone calls and messages
• Assist clients/guests with special needs
• Perform light housekeeping and cleaning duties
• Provide customer service

Work conditions and physical capabilities

• Fast-paced environment

Health benefits

• Health care plan

Other benefits

• Free parking available
• Parking available
• Work Term: Permanent
• Work Language: English
• Hours: 40 hours per week