Answer inquiries and provide information to customers
Arrange for billing for services
Arrange for refunds and credits
Explain the type and cost of services offered
Issue receipts and other forms
Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
Order office supplies and maintain inventory
Perform general office duties
Receive and log complaints
Receive payments
Sell merchandise
Explain procedures, risks and benefits to clients
Answer clients' inquiries and provide information
Consult with clients after sale to provide ongoing support
Computer and technology knowledge
Database software
MS Excel
MS Outlook
MS Windows
MS Word
Spreadsheet
Security and safety
Driver's validity licence check
Driving record check (abstract)
Reference required
Transportation/travel information
Valid driver's licence
Work conditions and physical capabilities
Fast-paced environment
Walking
Personal suitability
Punctuality
Client focus
Excellent oral communication
Organized
Reliability
Team player
Screening questions
Are you authorized to work in Canada?
Do you have experience working in this field?
Do you have the required certifications listed in the job posting?
