Education: Secondary (high) school graduation certificate
Experience: 1 to less than 7 months
or equivalent experience
Tasks
Answer inquiries and provide information to customers
Arrange for billing for services
Arrange for refunds and credits
Issue receipts and other forms
Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
Perform general office duties
Receive and log complaints
Receive payments
Explain procedures, risks and benefits to clients
Computer and technology knowledge
MS Excel
MS Outlook
MS Windows
MS Word
MS Office
Electronic mail
Employment terms options
Morning
Day
Weekend
Financial benefits
Group insurance benefits
Support for newcomers and refugees
Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)
Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
Supports newcomers and/or refugees with foreign credential recognition
Offers mentorship programs that pair newcomers and/or refugees with experienced employees
Does not require Canadian work experience
Support for youths
Offers on-the-job training tailored to youth
Offers mentorship, coaching and/or networking opportunities for youth
