Best Western Williams Lake

Williams Lake, BC

Best Western Williams Lake

Williams Lake, BC

hotel manager

Williams Lake, BC (view on map)

Posted 9 days ago

Job Description

• Education: No degree, certificate or diploma
• Experience: 3 years to less than 5 years

Work setting

• Hotel, motel, resort

Tasks

• Develop and implement policies and procedures for daily operations
• Recruit and hire staff
• Supervise staff
• Negotiate with suppliers for the provision of materials and supplies
• Negotiate with clients for the use of facilities
• Perform front desk duties
• Prepare budgets and monitor revenues and expenses
• Prepare marketing plans
• Implement marketing activities
• Arrange for and oversee maintenance activities
• Enforce policies and procedures
• Address customers' complaints or concerns
• Assist clients/guests with special needs
• Complete reports
• Resolve complaints and claims

Supervision

• Staff in various areas of responsibility

Work conditions and physical capabilities

• Work under pressure
• Attention to detail

Personal suitability

• Client focus
• Excellent oral communication
• Flexibility
• Team player
• Work Term: Permanent
• Work Language: English
• Hours: 30 to 40 hours per week