Hilton Garden Inn Winnipeg South

Winnipeg, MB

Hilton Garden Inn Winnipeg South

Winnipeg, MB

front desk agent

Winnipeg, MB (view on map)

Posted 6 days ago

Job Description

• Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
• Experience: 1 year to less than 2 years

Work setting

• Hospitality industry
• Hotel, motel, resort

Tasks

• Register arriving guests and assign rooms
• Resolve complaints and claims
• Process group arrivals and departures
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Provide general information about points of interest in the area
• Process guests' departures, calculate charges and receive payments
• Maintain an inventory of vacancies, reservations and room assignments
• Follow emergency and safety procedures
• Clerical duties (i.e. faxing, filing, photocopying)
• Answer telephone and relay telephone calls and messages
• Provide customer service
• Respond to complaints of guests
• Maintain inventory of supplies
• Ensure health and safety regulations are followed
• Advertise and/or promote products, sales or services

Transportation/travel information

• Own transportation
• Public transportation is available

Work conditions and physical capabilities

• Attention to detail

Health benefits

• Dental plan
• Health care plan

Financial benefits

• Group insurance benefits

Other benefits

• Free parking available
• Other benefits
• Work Term: Permanent
• Work Language: English
• Hours: 40 hours per week