Arctic Tours Canada

Yellowknife, NT

Arctic Tours Canada

Yellowknife, NT

tour guide supervisor

Yellowknife, NT (view on map)

Posted 8 days ago

Job Description

• Durée de l'emploi: Permanent
• Langue de travail: Bilingue
• Heures de travail: 60 to 80 hours bi-weekly
• Education:
• Expérience:

Education

• No degree, certificate or diploma

Asset languages

• Mandarin
• Japanese
• Spanish; Castilian
• Korean

Work site environment

• Outdoors

Work setting

• Remote location
• Rural area
• Urban area
• Various locations

Tasks

• Co-ordinate activities with other work units or departments
• Perform same duties as workers supervised
• Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
• Assist clients/guests with special needs
• Co-ordinate, assign and review work
• Hire and train staff in job duties, safety procedures and company policies
• Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
• Resolve itinerary and other problems
• Supervisory Experience

Supervision

• 5-10 people

Certificates, licences, memberships, and courses 

• First Aid Certificate
• Local Tour Guide Certification
• CPR Certificate

Computer and technology knowledge

• Adobe Photoshop
• MS Word
• Microsoft Publisher
• Adobe Lightroom

Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment
• Overtime required
• Standing for extended periods
• Work under pressure

Personal suitability

• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Interpersonal awareness
• Organized
• Team player
• Ability to multitask

Screening questions

• Are you available for shift or on-call work?
• Do you currently reside in proximity to the advertised location?
• Do you have previous experience in this field of employment?

Experience

• 2 years to less than 3 years

Workplace information

• On the road job

Financial benefits

• Bonus
• Gratuities

Other benefits

• On-site housing options