Keskorie Boarding Home

Yellowknife, NT

Keskorie Boarding Home

Yellowknife, NT

front desk agent

Yellowknife, NT (view on map)

Posted 3 days ago

Job Description

• Durée de l'emploi: Permanent
• Langue de travail: Anglais
• Heures de travail: 40 hours per week
• Education:
• Expérience:
Education
• Secondary (high) school graduation certificate
Tasks
• Register arriving guests and assign rooms
• Resolve complaints and claims
• Process group arrivals and departures
• Take, cancel and change room reservations
• Clerical duties (i.e. faxing, filing, photocopying)
• Answer telephone and relay telephone calls and messages
• Assist clients/guests with special needs
• Contact customers to deliver requested wakeup calls
• Perform light housekeeping and cleaning duties
• Provide customer service
Computer and technology knowledge
• Spreadsheet
• Internet
Personal suitability
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Organized
• Team player
Screening questions
• Are you authorized to work in Canada?
• Are you willing to relocate for this position?
Experience
• 7 months to less than 1 year
Employment terms options
• Evening
• Flexible hours
• Morning
• Night
• To be determined
• Day
Support for persons with disabilities
• Provides awareness training to employees to create a welcoming work environment for persons with disabilities
Support for newcomers and refugees
• Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
• Supports newcomers and/or refugees with foreign credential recognition
• Offers mentorship programs that pair newcomers and/or refugees with experienced employees
• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
• Does not require Canadian work experience
Support for youths
• Participates in a government or community program or initiative that supports youth employment
• Offers on-the-job training tailored to youth
• Offers mentorship, coaching and/or networking opportunities for youth
• Provides awareness training to employees to create a welcoming work environment for youth
Support for Veterans
• Provides awareness training to employees to create a welcoming work environment for Veterans
Support for Indigenous people
• Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
Support for mature workers
• Applies hiring policies that discourage age discrimination
Supports for visible minorities
• Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
• Offers mentorship programs that pair members of visible minorities with experienced employees
• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities