Job Title: Server Reports To: Restaurant Director Job Summary: We are seeking highly motivated and experienced Servers to join our esteemed team at Piva Modern Italian. The ideal candidate will possess exceptional customer service skills, arefined demeanor, and a deep understanding of fine dining etiquette. This role requires a passion for providing personalized service and exceeding guest expectations in a sophisticated and demanding environment. Responsibilities: - Guest Service Excellence:o Greet guests warmly and professionally, ensuring a welcoming and memorable first impression. - Guide guests to their tables and present menus, offering insightful and personalized recommendations based on their preferences. - Take accurate and detailed orders, ensuring all requests and dietary restrictions are communicated clearly to the kitchen. - Serve food and beverages with grace and precision, ensuring proper presentation and temperature. - Anticipate guest needs proactively, ensuring their comfort and satisfaction throughout the dining experience. - Address any guest concerns or issues promptly and discreetly, striving for complete guest satisfaction. - Build and maintain lasting relationships with regular guests. - Wine & Beverage Service:o Possess in-depth knowledge of Italian wines, spirits, and cocktails. - Recommend appropriate wine pairings based on guest preferences and menu selections. - Perform professional wine service, including decanting, aerating, and serving. - Ensure responsible alcohol service and adhere to all relevant regulations. Restaurant Operations: - Collaborate effectively with the kitchen staff, sommeliers, and other service staff to ensure seamless and efficient service. - Maintain a clean and organized work area, adhering to the highest standards of cleanliness and sanitation. - Assist with table setting and resetting, ensuring tables are impeccably presented for each guest. - Utilize the restaurant's point-of-sale (POS) system accurately and efficiently. - Assist with other duties as assigned, such as assisting with special events and banquet service. Qualifications: - Proven experience as a Server in a fine dining restaurant setting is essential. - Extensive knowledge of Italian cuisine and wine is highly preferred. - Excellent communication and interpersonal skills, with a refined and professional demeanor. - Strong customer service orientation with a genuine passion for exceeding guest expectations. - Ability to work effectively under pressure in a fast-paced and demanding environment. - Meticulous attention to detail and a strong work ethic. - Ability to work a flexible schedule, including evenings, weekends, and holidays. Benefits: - Competitive salary and generous tips. - Employee discounts on food and beverages. - Opportunities for professional growth and development within a prestigious establishment. - The opportunity to work in a dynamic and rewarding environment with a passionate team
Stylish, contemporary Italian restaurant offering modern Italian fare with local ingredients.
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