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12 days ago

technical support representative

Part Time / Full Time
TECHMATE TRADERS
Surrey, BC
38.6 km
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technical support representative Part Time / Full Time

12 days ago
TECHMATE TRADERS
Surrey, BC (map)
 38.6 km away

technical support representative

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Immediate Start

Job Description

  • Work Term: Permanent
  • Work Language: English
  • Hours: 36 hours per week
  • Education: Secondary (high) school graduation certificate
  • Experience: Experience an asset
  • or equivalent experience
  • Work setting

  • Computer hardware or software retailer/wholesaler
  • Tasks

  • Give access to computer networks
  • Report on the performance of computer systems and networks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Supervise other technical support workers in this group
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Provide customer service
  • Manage incidents
  • Supervision

  • 1 to 2 people
  • Computer and technology knowledge

  • Android
  • iOS
  • Device drivers
  • Networking software
  • Networking security
  • Internet
  • Desktop applications
  • File management software
  • Multimedia software
  • Word processing software
  • Presentation software
  • Communication software
  • Mac OS
  • MS Office
  • MS Windows
  • Spreadsheet
  • Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Repetitive tasks
  • Attention to detail
  • Combination of sitting, standing, walking
  • Personal suitability

  • Accurate
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Organized
  • Team player
  • Ability to multitask
  • Time management
  • Honesty
  • Screening questions

  • Are you available for the advertised start date?
  • Do you have previous experience in this field of employment?
  • Other benefits

  • Free parking available
  • On-site amenities

Requirements

  • Work Permit

About TECHMATE TRADERS

TECHMATE TRADERS in Surrey, BC


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