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1 Customer Service Representative job near Mission, British Columbia, Canada
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12 days ago
technical support representative
Part Time / Full Time
TECHMATE TRADERS
Surrey, BC
38.6 km
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technical support representative
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12 days ago
TECHMATE TRADERS
Surrey, BC
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map
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38.6 km away
technical support representative
calendar_today
Immediate Start
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Job Description
Work Term: Permanent
Work Language: English
Hours: 36 hours per week
Education: Secondary (high) school graduation certificate
Experience: Experience an asset
or equivalent experience
Work setting
Computer hardware or software retailer/wholesaler
Tasks
Give access to computer networks
Report on the performance of computer systems and networks
Respond to users experiencing difficulties with computer
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Supervise other technical support workers in this group
Provide business systems, network and Internet support to users in response to identified difficulties
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Provide customer service
Manage incidents
Supervision
1 to 2 people
Computer and technology knowledge
Android
iOS
Device drivers
Networking software
Networking security
Internet
Desktop applications
File management software
Multimedia software
Word processing software
Presentation software
Communication software
Mac OS
MS Office
MS Windows
Spreadsheet
Work conditions and physical capabilities
Fast-paced environment
Work under pressure
Repetitive tasks
Attention to detail
Combination of sitting, standing, walking
Personal suitability
Accurate
Client focus
Efficient interpersonal skills
Excellent oral communication
Organized
Team player
Ability to multitask
Time management
Honesty
Screening questions
Are you available for the advertised start date?
Do you have previous experience in this field of employment?
Other benefits
Free parking available
On-site amenities
Requirements
Work Permit
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About
TECHMATE TRADERS
TECHMATE TRADERS in Surrey, BC
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