Head Barista
We are looking for an experienced coffee professional to join us at our Polygon location! As the Head Barista, you will spearhead the location's coffee program, ensuring established standards are met and maintained while working closely with our roastery and coffee team to push coffee at Nemesis forward. A major part of this role is how you will use your own skills and experience to develop those around you. Head Baristas form an integral part of the leadership team alongside the Assistant Manager and General Manager, working in tandem to deliver training and opportunity to the wider team. If you’re looking to take your passion for coffee to the next level we’d love to hear from you.
About Us:
Nemesis is a hospitality driven, specialty coffee company composed of highly dedicated baristas, chefs and creatives. We utilize our pursuit of passion, and the spaces we explore them in, as a catalyst to build community and create culture.
We have cultivated a working environment that encourages and empowers all team members to constantly challenge their own status quo; to broaden existing skills, deepen knowledge and contribute in new and exciting ways as we strive forward. As a team, we want to nurture this environment by bringing in people who share our passions and have a genuine want to push the boundaries in all aspects of the business alongside us.
Leadership Non-Negotiables
Humility and Respect
You understand that true leadership is service, not authority. That you work for your team and not the other way around; that to admit what you don't know and lean on and value the skill and knowledge of others is a strength, not a weakness. Respect is always earned.
Self Awareness and Empathy
You demonstrate an acute awareness of the point of view and experience of other people, and regularly reflect on your own actions and their impact on others. You seek constant feedback and use it to grow, make informed decisions and provide appropriate support.
Optimism and Responsibility
You possess a naturally positive mindset, focusing on solutions, not just problems. When facing challenges you keep the mood constructive and help your team stay focused on what can be done rather than what can’t. You lead by example in taking responsibility for outcomes.
Judgement and Common Sense
You have the maturity and experience to make thoughtful, informed decisions under pressure. Maintaining an eye on the bigger picture and applying practical and simple solutions to complex situations without overthinking. You prioritise the well-being of your team, our company, and our guests.
Growth and Development
You possess the courage and awareness to constantly challenge the status quo of your store, team and experience to empower continued growth and ultimately, tear down what it is you do best to replace it with something infinitely better.
Key Responsibilities
- Use your own passion for coffee to excite and encourage those around you to deepen their knowledge and push the boundaries of their skill
- Cultivating a positive work culture and building a high-performing team through effective hiring, training, and mentorship.
- Work closely with our Coffee Director in receiving and teaching our training material to other team members
- Driving operational excellence by bringing consistency to daily, weekly and monthly tasks while constantly seeking ways to streamline existing systems and processes without sacrificing quality
- Maintaining and elevating the guest experience by ensuring exceptional hospitality, and ambiance, actively seeking opportunities to exceed expectations
- Empowering your team to solve problems with creativity and care, turning challenges into memorable experiences
- Understanding and respecting what it takes to run, maintain and grow a business, leading drinks programming, ordering and inventory management for coffee
- Work closely and collaboratively with other departments and key players to execute seamless programming changes and additions
- Develop strong relationships with suppliers, local partners and the wider community to enhance our standing and communicate our values
- Uphold the highest level of safety, cleanliness and compliance standards to create a secure, reliable and safe environment for your guests and team alike
Nemesis is a hospitality driven, specialty coffee company composed of highly dedicated baristas, chefs, and creatives. We utilise our pursuits of passion, and the spaces we explore them in as our catalyst to build community and create culture.
Created from humble beginnings, Nemesis set out with a simple yet daring vision: to re-imagine and redefine the meaning of coffee culture in Vancouver and beyond by harmoniously intertwining hospitality, specialty coffee, culinary excellence, design and the arts.
The word “Nemesis” perfectly captures our essence, our against the grain mentality, our need to express individuality, and our constant hunger to push the boundaries of coffee culture.
We wanted to take the power out of the word and give it new meaning; to remove any negative connotations and turn it into something that is authentically us. The inverted heart was a creation derived from love, the deep appreciation for our community, and our want to define our purpose within them. A symbol we can make with our hands, a gesture that can be expressed universally to embody these sentiments.
