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13 days ago

Technical Account Manager

Part Time / Full Time
Preston Phipps Inc
New Brunswick, BC
14.1 km
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Technical Account Manager Part Time / Full Time

13 days ago
Preston Phipps Inc
New Brunswick, BC (map)
 14.1 km away

Technical Account Manager

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Immediate Start

Job Description

Who You Are:

You are a one-of-a-kind sales professional with extensive experience in working with engineering firms, contractors and end users in the industrial, institutional and commercial markets. Working directly with customers, contractors, and engineering groups you are able to cultivate new equipment sale opportunities while positioning our offering with strong elements of value add and process improvement. You build solid relationships with all stakeholders and customers see you as a partner in their business. At your core, you are a strategic sales thinker, who not only knows the Preston Phipps’s business but also intimately understands our customers business and their processes.

Your mission at Preston Phipps is not only to take the customers we currently have and keep them but also to make the customers we do not currently work with want to partner with us.

You love a challenge and the opportunity to learn new things. Never have you been accused of waiting for work to come to you, if you feel like you are caught up you go out and find new opportunities.


About the Role:

  • Identify business opportunities and proactively approach clients to inform and educate them on the company’s products, services, and capabilities
  • Develop annual project sales forecasts and plans to achieve growth targets
  • Determine customer’s needs by demonstrating deep knowledge of the customer’s applications and processes.
  • Sell products by establishing contact and developing relationships with prospective customers and current clients.
  • Maintain relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending operational and reliability improvements.
  • Meet booking targets, pipeline management and key account management goals.
  • Identify product improvements or new products by remaining current on industry trends, market activities, and competitors.
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
  • Assist in creating proposals and quotes where required.
  • Frequent travel to conduct meetings with clients and prospective clients; attend tradeshows, exhibitions, conferences, etc.


Required Experience:

  • Bachelor's degree in mechanical engineering is preferred, but not required.
  • Candidates with the label of engineering and electrical engineering technologist or with a solid background in sales are strongly encouraged to apply.
  • Experience in industrial sales is preferred.
  • Experience in external sales of technical or industrial products, and proven experience in selling turnkey proposals and concepts to management teams using financial models.


Competencies:


Business Acumen

Knows how businesses work; knowledgeable in current and possible future policies, practices, trends, and information affecting his/her business and organization; knows the competition; is aware of how strategies and tactics work in the marketplace.


Customer Focus

Is dedicated to meeting the expectations and requirements of internal and external customers; builds customer relationship so they get first-hand customer intel and uses it for improvements in sales activities; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.


Composure

Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn’t show frustration when resisted or blocked; is a settling influence in a crisis.


Integrity and Trust

Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; does not misrepresent him/herself for personal gain.


Organizational Agility

Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizations.


Political Savvy

Can maneuver through complex political situations effectively and quietly; is sensitive to how people and organizations function; anticipates where the land mines are and plans his/her approach accordingly; views corporate politics as a necessary part of organizational life and works to adjust to that reality; is a maze-bright person.


Strategic Sales Agility

Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.


Requirements

  • Work Permit

About Preston Phipps Inc

Preston Phipps Inc in New Brunswick, Canada

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