Job Title: Hostess
Reports To: Lead Hostess
Job Summary:
We are seeking a polished and personable Hostess to join our esteemed team at Piva Modern Italian. The ideal candidate will be the welcoming face of our restaurant, creating a warm and inviting atmospheres for all guests. This role requires exceptional customer service skills, a strong attention to detail, and the ability to thrive in a fast-paced environment.
Responsibilities and Guest Relations:
- Greet guests warmly and professionally upon arrival, creating a positive first impression.
- Manage the waitlist efficiently, providing accurate wait times and communicating with guests effectively.
- Seat guests promptly and courteously, ensuring tables are assigned appropriately based on party size and guest preferences.
- Assist guests with any inquiries or requests, ensuring their comfort and satisfaction.
- Maintain a friendly and welcoming demeanor at all times, creating a positive dining experience for all guests.
Restaurant Operations:
- Assist with the overall flow of service, ensuring a smooth and efficient dining experience for all guests.
- Communicate effectively with the service team regarding guest arrivals, table assignments, and any special requests.
- Maintain a clean and organized reception area, ensuring a polished and inviting ambiance.
- Assist with the preparation and maintenance of seating charts and reservations.
- Assist with other duties as assigned, such as answering phones, assisting with special events.
Qualifications:
- Prior experience as a Hostess in a fine dining restaurant is preferred.
- Excellent communication and interpersonal skills, with a friendly and approachable demeanor.
- Strong customer service orientation with a genuine desire to exceed guest expectations.
- Strong organizational and time management skills with the ability to multitask effectively.
- Ability to work well under pressure in a fast-paced and demanding environment.
- Professional appearance and demeanor.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.Benefits:
- Competitive hourly wage.• Employee discounts on food and beverages.
- Opportunities for growth and advancement within the company.
- The opportunity to work in a prestigious and rewarding environment with a passionate team.
Stylish, contemporary Italian restaurant offering modern Italian fare with local ingredients.
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