Retail/wholesale establishment/distribution centre
Sales
Tasks
Develop communication strategies
Answer written and oral inquiries
Address customers' complaints or concerns
Answer inquiries and provide information to customers
Arrange for refunds and credits
Issue receipts and other forms
Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
Receive payments
Sell merchandise
Explain procedures, risks and benefits to clients
Maintain and manage digital database
Answer clients' inquiries and provide information
Consult with clients after sale to provide ongoing support
Area of specialization
Brand management
Work conditions and physical capabilities
Attention to detail
Fast-paced environment
Tight deadlines
Standing for extended periods
Screening questions
Are you authorized to work in Canada?
Do you have experience working in this field?
Do you live near the job location?
Do you meet the language requirements listed in the job posting?
