The Nordic Food & Beverage Manager leads the F&B operations and teams within, in Cypress Mountain’s Nordic area. This includes the rebuilt Hollyburn Lodge, the cozy Nordic Café, and a variety of special events that celebrate mountain life. This is a hands-on leadership role is for someone who thrives in a mountain top environment, takes pride in delivering exceptional guest experiences, and sets the bar for culinary quality, creativity, and service. From hot chocolate by the fire to après-ski celebrations, you’ll ensure every guest leaves with a smile and a taste of the mountain’s best.
ESSENTIAL DUTIES & RESPONSIBILITIES (included but not limited to the following):
• Travel 1km to and from Hollyburn Lodge by cross-country ski or snowshoe (with appropriate clothing for the weather).
• Maintain positive guest relations by ensuring efficient, quality service and products.
• Caters to guest needs and handles complaints in a pleasant and helpful manner.
• Hire F&B team members, onboards, trains, schedules, and leads the F&B team.
• Coordinates and supports frontline team members and supervisors.
• Orders food, ensures stock rotation, completes monthly inventories.
• Maintains cleanliness of the F&B department and ensures proper storage of all food and equipment.
• Works with different departments on the mountain to ensure special events are being executed to the highest standard.
• Always maintain a safe food environment.
• Ensuring all team members are properly trained and following set safety procedures at all times.
• Consolidates and verifies daily sales reports and payroll edit reports.
• Embrace the company’s core values:
o K.R.P. – Kindness, Respect and Professionalism in every interaction.
o L.E.A.D.S. - Long Term Thinking, Excellence in Execution, Attitude is Everything, Develop Great People and Serve First.
QUALIFICATIONS/COMPETENCIES:
• Solid cooking knowledge and hands-on culinary skills.
• Strong customer service focus with a friendly, professional approach.
• Proven leadership and team-building abilities.
• Excellent attention to detail; maintains a clean and organized workspace.
• Strong organizational and time-management skills.
• Flexible and dependable — available weekends, holidays, and during busy periods.
• Positive, hands-on attitude and appreciation for the mountain environment.
EDUCATION and EXPERIENCE:
• Minimum 2 yrs. experience in a food service supervisory or management role.
• FOODSAFE Level 1 required, FOODSAFE Level 2 (an asset).
• Serving It Right required.
• Completion of a food service administration, hotel or restaurant management course (an asset).
CERTIFICATES, LICENSES, REGISTRATIONS:
• Must be able to legally work in Canada.
• Driver’s license and reliable transportation with winter tires, to get to/from the mountain.
WAGE/BENEFITS:
• $26-28/hour (DOE)
• Enjoy UNLIMITED ALL MOUNTAIN ACCESS to skiing, snowboarding, cross-country, snowshoeing, and snow tubing.
• SEASON PASSES for partner and minor children.
• Sharpen your skills with FREE LESSONS.
• Save with exclusive TEAM MEMBER DISCOUNTS in Rentals, Retail, and in F&B outlets.
• Enjoy skiing/riding PERKS at sister resorts and other reciprocal mountains.
• Connect through FUN TEAM EVENTS and social activities all season long.
• GROW YOUR CAREER with hands-on learning opportunities.
• Work on the BIGGEST LOCAL MOUNTAIN.
• Ride the BEST SNOW & TERRAIN.
• Be part of a ONE-OF-A-KIND mountaintop workplace where you’ll create life-long memories.
TO APPLY:
Cypress Mountain is an equal opportunity employer and encourages candidates of all backgrounds to apply. If you are passionate about F&B, thrive in a unique mountain-top setting, and are a leader of teams, we encourage you to apply www.cypressmountain.com/employment
The above description is a general overview of the responsibilities of the position but is not intended to be all-encompassing. Additional or alternative responsibilities may be assigned and discussed, depending on the dynamic needs of the department and Cypress Mountain Resort as a whole.
Vancouver's Biggest Ski/Snowboard/Cross Country Ski/Snowshoe/Snowtube Mountain
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