The Hostess at Irene is responsible for creating a warm, confident first impression while supporting the service team to ensure a seamless guest experience. This role bridges front door hospitality and floor support, maintaining flow, organization, and energy in the dining room.
• Greet every guest promptly with warmth and professionalism
• Manage reservations and walk-ins using OpenTable
• Control the pace of seating in alignment with kitchen and service capacity
• Communicate clearly with servers, bartenders, and management
• Maintain an organized and presentable host stand
• Reset and prepare tables quickly and accurately
• Support with light running of food or beverages when needed
• Help maintain cleanliness and presentation of the dining room
• Monitor guest needs and alert servers proactively
Standards & Expectations
• Strong awareness of floor flow and service timing
• Polished appearance and professional communication
• Ability to stay calm and composed during peak service
• Team-first mindset with willingness to step in wherever needed
• Attention to detail in reservations, guest notes, and table placement
What Success Looks Like at Irene
Guests feel welcomed immediately.
Servers feel supported, not overwhelmed.
The dining room flows smoothly.
Energy stays positive and controlled, even during peak hours.
Located in and near the Corus Entertainment Building right next to Sugar Beach, Irene is perfectly situated within walking distance to downtown, allowing you to relax and enjoy the spectacular view of Lake Ontario.
At Irene, we are committed to exceptional food, hand-crafted cocktails and genuine service – all with a breathtaking view of the harbour and Centre Island.
You’ll find globally inspired dishes, as well as traditional tavern offerings. Classics like our Fish & Chips share space with Specialty Pizzas, Pastas, and Nasi Goreng on our diverse menu.
Sip on a top-notch cocktail or savour a glass of wine from our carefully curated wine list. Beer lovers can look forward to craft and seasonal pours.
Whether you are seeking an after-work cocktail, weekend brunch mimosas or a sunny pier-side patio to enjoy local pours, Irene serves up the best of what the waterfront has to offer.
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