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5 hours ago

hotel night auditor

Part Time / Full Time
Athabasca Hotel
Jasper, AB
0.2 km
5 hours ago

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hotel night auditor Part Time / Full Time

5 hours ago
Athabasca Hotel
Jasper, AB (map)
 0.2 km away

hotel night auditor

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Job Description

  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 35 to 44 hours per week
  • Education:
  • Expérience:
  • Education

  • Secondary (high) school graduation certificate
  • Work setting

  • Staff accommodation available
  • Hotel, motel, resort
  • Tasks

  • Investigate complaints and claims
  • Register arriving guests and assign rooms
  • Resolve complaints and claims
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Exchange foreign currency
  • Process guests' departures, calculate charges and receive payments
  • Balance cash and complete balance sheets, cash reports and related forms
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Contact customers to deliver requested wakeup calls
  • Provide customer service
  • Computer and technology knowledge

  • Multi-line switchboard
  • Word processing software
  • Database software
  • Computerized bookkeeping system
  • Spreadsheet
  • Internet
  • Security and safety

  • Bondable
  • Transportation/travel information

  • Own transportation
  • Work conditions and physical capabilities

  • Attention to detail
  • Standing for extended periods
  • Personal suitability

  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Judgement
  • Organized
  • Reliability
  • Team player
  • Resourcefulness
  • Screening questions

  • Are you authorized to work in Canada?
  • Do you have experience working in this field?
  • Experience

  • 1 year to less than 2 years
  • Health benefits

  • Dental plan
  • Disability benefits
  • Health care plan
  • Vision care benefits
  • Financial benefits

  • Group insurance benefits
  • Life insurance
  • Other benefits

  • Free parking available
  • On-site amenities
  • On-site housing options
  • Other benefits

Requirements

  • Work Permit

About Athabasca Hotel

Athabasca Hotel in Jasper, AB


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