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Position Title: Library Assistant

Location: UCW Vancouver House and West Pender Campus (Hybrid)

Reports to: Manager, Library and Learning Commons

Application Requirement: Cover Letter

Primary Purpose

Library Assistants are key members of the Library team and act as the first point of contact for student inquiries, which are generally related to front desk support, circulation, and basic reference transactions. Additional duties may include cataloguing, managing the payment of fines, supporting Interlibrary Loans, updating and maintaining web pages, supporting user statistics and reporting data, and other duties (according to the Library’s needs and the successful candidate’s interests).

Specific Responsibilities

• Public Service support: Support patrons in using library resources and answer inquiries in a timely and friendly manner. These inquiries are mostly ready-reference questions, but for most of the students, this is the first point of contact with a Canadian academic library; therefore, handling these interactions with the utmost professionalism and care is paramount. Library Assistants also provide circulation services and help manage the Library’s small print collection, including course reserve materials and library equipment.
• Special projects: under the supervision of one of the Librarians, the Library Assistant will work to enhance the library collection (special focus on cataloging and maintaining resources), support institutional repository metadata development and ingestions, and contribute to library programs and events. The successful candidate may also select other projects or areas of growth based on their own areas of interest.

In addition, the library assistant will play an essential role in ensuring that the day-to-day operations in the library are running smoothly.

Position Requirements

Education and Experience:

• A diploma from a 2-year Library Technician program is required; academic library experience is preferred.
• Knowledge of cataloguing and preference for candidates with original cataloguing experience.
• Ability to see multiple tasks through completion with minimal supervision.
• Experience working with international students.
• Outstanding oral/written communication and interpersonal skills are imperative.
• A strong commitment to public service.
• Warm and calm demeanour.

This position is open to candidates with up to 2 (two) years of experience. This position will require the successful candidate to work at both campus locations, including weekends (details will be determined with the candidate). Make sure to indicate in your cover letter that you can fulfill these two conditions.

To apply, please forward your cover letter and resume to jobs@ucanwest.ca (please indicate "Application to Library Assistant position" in the subject line).

We greatly appreciate your time and efforts in applying for the position at UCW; however, please note that due to the high volume of applications only successful candidates will be contacted.

University Canada West is strongly committed to equity, diversity and inclusivity within its community and especially welcomes applications from racialized persons / persons of colour, women, Indigenous / Aboriginal People of North America, persons with disabilities, LGBTQ2S+ persons and others who may contribute to the further diversification of ideas.

The University recognizes that applicants may have had obligations outside of work that have negatively impacted their record of achievements (e.g., parental, elder care and/or medical). You are not required to disclose these obligations in the hiring process. If you choose to do so, the University will ensure that these obligations do not negatively impact the assessment of your qualifications for the position.

If you require any accommodations at any point during the application and hiring process, please include this note in your application.

Requirements

• Work Permit