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We are currently searching for an experienced Quality Manager for our manufacturing team in London, Ontario. Our ideal candidate will act as the quality liaison with ISO auditor/registrar, customers and third-party organizations. As a key member of the management team the focus will be on the enhancement of quality systems and processes to ensure existing and new products meet or exceed established high-quality standards.

KEY RESPONSIBILITIES:

• Develop, implement and improve systems and processes to improve product quality
• Maintain and enhance tracking of and systems for internal and external quality KPI’s
• Advance the QMS to promote good businesses practices and applicable ISO requirements
• Create, populate, and maintain FMEAs, Control Plans, and related quality documents
• Support employee training in the proper application of gauging, testing, first-off and in-process inspections
• Identify error-proofing opportunities and lead cross-functional team implementations
• Enhance respective systems and processes to improve product quality and support flawless execution
• Lead COQ projects using operational, and warranty data
• Drive the development, qualification, and implementation of inspection, testing, and measurement equipment
• Analyze operational & quality data to drive corrective actions & continuous improvement
• Lead cross-functional teams in problem solving & root cause analysis to improve product quality & quality related processes
• Develop training material and conduct training on relevant subjects and methodologies
• Prepare and present reports to team members and management, as required
• Maintain and enhance the QMS and the ISO corrective actions systems
• Act as the quality liaison with ISO auditor/registrar, customers & third-party quality organizations
• Provide quality related support to new product launches - DFM, FMEA, Control Plans, MSA
• Prepare and perform effective internal and supplier quality audits

QUALIFICATIONS:

• Post-secondary education and/or certification in quality management
• 5 - 10 years’ experience in a quality manager role in a manufacturing environment
• Demonstrated working knowledge in Lean Manufacturing, Six Sigma certification preferred
• Knowledge/experience with implementation of quality tools and processes
• Internal ISO auditor certificate - Lead auditor preferred
• Excellent analytical and problem-solving skills
• Proven ability to effectively execute on value creating projects to achieve identified targets
• Strong working knowledge of quality systems
• Strong verbal, written and interpersonal skills with demonstrated diplomacy and professionalism
• Ability to work well individually or as part of a cross functional team
• Strong capabilities with MS Office tools, Advanced Excel

Requirements

• Work Permit