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Job Title: Technical Account Manager

Location: Markham, Ontario

We are currently seeking a dynamic and experienced Technical Account Rep to join an exceptional team in the Markham, Ontario area. The successful candidate will play a crucial role in maintaining and nurturing client relationships while providing technical expertise and support. This position offers an exciting opportunity to work with cutting-edge technology in a unique manufacturing environment.

An ideal candidate must be from manufacturing/industrial background with strong experience in account management and mechanical aptitude.

Responsibilities:

• Serve as the primary point of contact for designated key accounts, fostering strong relationships and ensuring client satisfaction.
• Collaborate with internal teams to understand client requirements and deliver tailored solutions that meet or exceed expectations.
• Provide technical guidance and support to clients, offering insights and recommendations on product usage, optimization, and troubleshooting.
• Identify opportunities for upselling or cross-selling additional products and services to existing clients.
• Monitor account performance and provide regular reports and updates to stakeholders.
• Stay informed about industry trends, competitor activities, and market developments to identify potential opportunities or threats.

Requirements:

• 2-4 years of experience in technical sales and account management within the manufacturing sector.
• Proven track record of building and maintaining client relationships, preferably in a B2B environment.
• Strong technical aptitude with the ability to read blueprints and communicate complex concepts effectively.
• Experienced with AutoCAD
• Excellent communication and interpersonal skills, with the ability to engage with stakeholders at all levels.
• Self-motivated and results-oriented, with a proactive approach to problem-solving.
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.

Benefits:

• Competitive compensation package commensurate with experience. ($60,000 - $80,000 base salary)
• Defined Profit-Sharing Plan (DPSP) to reward contributions and success.
• 100% Employer Paid Benefits, including health, dental, and vision coverage.
• Vacation allowance of 3 weeks.
• Opportunity to be part of an industry-leading company with a supportive and collaborative team environment.

If you are a motivated and enthusiastic professional with a passion for technical sales and account management, we encourage you to apply for this exciting opportunity!

Requirements

• Work Permit