Overview:
Every day, thousands of Nordia representatives deliver solutions and build trust with our professional partners' clients across Canada.
Do you have an interest and solid experience in sales? You have mastered the art of negotiation and aren't afraid to refute objections? If you answered yes, we are currently looking for people like you who have a DNA for sales at our Moncton call center.
As a Sales Representative, you will assist Canada's largest telecommunication company clients by answering their questions and promoting various communication products and services (Internet, mobile products, and IP television). This is the ideal position for anyone who is motivated to achieve results and enjoys interacting with people!
The job’s perks:
- Hourly compensation of $19/hour*, including a guaranteed bonus. Based on your performance, you could earn more thanks to our generous incentive plans!
- * After seven months, you will get a base wage of $15.30/hour and significant monthly bonuses based on your performance (the average total compensation of our agents 6 months after training is $21.50);
- Premium available for night and weekend shifts;
- Performance-based incentive plan;
- Bilingual premium of $3 per worked hour;
- Fully-paid training and coaching program;
- Complete benefits plan after six (6) months of service, including a comprehensive insurance (medical, dental and life), additional RRSP contributions, and significant discounts on insurance and telecommunications products and services.
- An exceptional work environment: bright, spacious, relaxation areas, gym, games room and more;
Responsibilities:
In this role, you will:
- Answer incoming calls from customers related to various television, Internet, and mobile products and services;
- Promote complementary solutions according to the needs and habits discussed with the client;
- When necessary, direct the customer to the right department according to his/her request.
Qualifications:
- Eligibility criteria:
- Be available to work 5 days up to 40 hours per week Sunday through Saturday between 6:30 a.m. and midnight.
- Reside near the Nordia Moncton centre to be able to commute every work day;
- Bilingualism - you will be required to interact with both French and English speakers in Canada.
- Excellent sales skills – We are looking for highly motivated people to achieve results and know the ins and outs of the sales environment!
- Ability to work in a computerized environment and to perform multiple tasks simultaneously;
- Ability to communicate verbally and to synthesize information efficiently;
- High school diploma or the equivalent, completed;
Training start date: July 8th
Why Nordia?
People are what make Nordia special. And we’re focused on hiring and retaining the best. We offer competitive compensation, a stimulating work environment, excellent benefits and great opportunities to grow. That’s why we have the highest employee loyalty and highest satisfaction in the industry. In 2023, for the tenth year in a row, 8 out of 10 Nordia employees said they would recommend us as an employer to their friends and family. In 2018, Nordia was the first company in its industry to be recognized by Waterstone as one of Canada's Most Admired Corporate Cultures, winning again in 2021 and recertified in 2022 and 2023.
Want to learn more about our career opportunities and what makes Nordia the best place to work? Click here to find out!
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