Answer inquiries and provide information to customers
Arrange for refunds and credits
Issue receipts and other forms
Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
Receive payments
Sell merchandise
Computer and technology knowledge
Salesforce
Internet
MS Excel
MS Windows
MS Word
Work conditions and physical capabilities
Attention to detail
Fast-paced environment
Tight deadlines
Work under pressure
Bending, crouching, kneeling
Hand-eye co-ordination
Handling heavy loads
Physically demanding
Repetitive tasks
Standing for extended periods
Walking
Personal suitability
Punctuality
Client focus
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility
Organized
Reliability
Team player
Initiative
Judgement
Dependability
Honesty
Quick learner
Screening questions
Are you available for shift or on-call work?
Are you available for the advertised start date?
Are you currently a student?
Are you currently legally able to work in Canada?
Do you currently reside in proximity to the advertised location?
Do you have previous experience in this field of employment?