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Job Title: IT Project Manager

Location: Scarborough, ON

Type: Permanent

Role Summary: The Project Manager, IT is responsible for leveraging technology to enhance our core capabilities and maximize business outcomes. This role involves leading the digital delivery portfolio, focusing on systems, data, and automation to ensure the successful end-to-end delivery of multiple IT transformation projects.

Key Responsibilities:

• Manage the delivery of multiple concurrent projects within the IT transformation program.
• Define project priorities, objectives, scope, and deliverables in alignment with business goals, working with business sponsors and delivery partners.
• Develop and manage project plans, communications, tasks, milestones, risks, issues, and deliverables.
• Provide transparent and timely reporting of project status, issues, risks, and financials.
• Lead and manage project teams and stakeholders throughout the project lifecycle.
• Adapt to resource constraints and changing priorities to ensure successful project delivery.
• Lead and coordinate cross-project and cross-functional activities to drive discussions, develop solutions, solve problems, and assess project progress and health.
• Identify critical paths and ensure that mitigation plans are in place.
• Plan and lead quality assurance and performance review sessions (stage gates) to mark major program milestones.
• Lead change management and transition of projects to business-as-usual activities.

Role Requirements:

• University Degree in Business, Information Technology, or a related field.
• Certifications: Project Management (PMP, Prince 2) and Change Management (CCMP, CM2) is considered an asset.

Experience:

• 10+ years of experience delivering complex enterprise-wide ERP and ancillary technology implementations, preferably in Manufacturing.
• Experience with Salesforce (e.g., Salesforce Service Cloud and Salesforce Social Studio implementations and integrations).
• Ideally, experience with ERP systems such as SAP ERP with multiple modules and projects, including upgrades.
• Experience with E-commerce applications and services.
• Insights into manufacturing processes (master planning, bill of material, work in progress) while placing orders to factories.
• Experience with Warehouse Management Systems.
• Experience with various project delivery methodologies (Waterfall, Agile, SAFE), with a focus on agile and iterative value creation.
• Proficient in Microsoft products, cloud migrations (IaaS, SaaS), security concepts, and UcaaS (VoIP).
• Experience with Fortinet, Dell, HP, and Aruba.
• Experience in starting up new facilities from the ground up is an asset.
• Fluency in French is an asset.

Requirements

• Work Permit