Job Type: Full-Time
The Gateway to Your Future
The Human Resources Manager position calls for an engaged professional individual with a solid track record, and strong sense of judgment and logic. This position leads the full human resources (HR) function at the casino resort site level, acts as the subject matter expert and provides guidance and coaching on all HR matters to the site and the leadership team in a diverse unionized environment. This position will lead recruitment strategy and execution, onboarding, benefits administration, performance management, talent development, succession planning, employee engagement and labour relations. This role requires a seasoned leader with acute decision-making skills who serves as mentor and communicates with senior management to resolve issues and manage projects.
We Provide
- Full benefits package for full-time employees
- Retirement savings plan
- Exciting, supportive and fun work environment
- Family and friends discounts on travel, tech, food, beverage, and fitness
- Development and training opportunities
Key Responsibilities
- Actively partner with the management team, including identification of organizational development needs and overall alignment of HR programs and systems to achieve business results
- Work with the corporate Labour Relations team to manage all unionized employee relations issues at the site. Works proactively with management and employees to ensure a productive and respectful workplace environment
- Lead the team to deliver full recruitment services from sourcing and interviewing to employee offers
- Provide advice and guidance on attendance and disability management, health and safety, human rights, and performance management, while ensuring compliance to AGCO and HR related legislation
- Provide coaching and resources to the HR team, employees and managers with respect to company policies, career development, training, compensation, recruitment, performance management and employee relations programs
- Lead and execute key initiatives that support Gateway's culture
- Accurately diagnose organization issues, develop solutions and recommend solutions for implementation
- Ensure activities are compliant with all provincial and federal employment laws
- Assist in compiling relative HR metrics, analysis and reporting
- Keep work areas clean and free of safety hazards, debris and litter
- Perform all job duties in a safe and responsible manner
- Adhere to departmental quality standards
- Perform other related and compatible duties as assigned
Skills, Knowledge and Abilities Required:
- Strong organization, interpersonal skills, analytical communication skills and negotiations skills to build and maintain strong relationships and act as a facilitator
- Excellent time management, can handle multiple responsibilities and working in a team environment
- Excellent customer service skills including a demonstrated ability to be friendly, efficient, polite and patient
- The ability to prioritize and meet deadlines under pressure
- Strong understanding of how to apply a collective agreement and company policies
- Position is located on-site and may require flexible hours to support a 24 hour operation and employee functions
- Working knowledge of computer software packages and HRIS
Experience, Training, Certification and Education (demonstrating requirements):
- Strong knowledge in human resources and labour relations obtained through a degree in Human Resources along with a minimum of 8 years of HR experience or equivalent with 5 years in a leadership role in a union environment; CHRP and/or CHRL designation is an asset
- Knowledge of all applicable HR legislation; HR functions and ability to develop, implement and administer programs
- Strong interpersonal skills, communication skills and negotiations skills to build and maintain strong relationships and act as a facilitator
- Proven high level of customer service
- Working knowledge of computer software packages and HRIS
Why Work With Us?
Gateway celebrates and empowers our team members, who make it all possible. A career at Gateway means working with great people, being recognized for your unique contribution and career advancement opportunities across our 27 locations. Our employees thrive with ongoing training and leadership programs while working in a dynamic and fun environment. See for yourself what it?s like to be on a team that values your vision, skill and energy.
Get to Know Gateway
Gateway Casinos & Entertainment Limited (?Gateway?) is one of the largest and most diversified gaming and entertainment companies in Canada. Across its 27 gaming properties in British Columbia, Ontario and Edmonton, Alberta, Gateway currently employs approximately 8,648 people and boasts approximately 448 table games (including 49 poker tables), 13,887 slots, 85 restaurants and bars and 561 hotel rooms. Gateway is the service provider for the Central, Southwest and North gaming Bundles in Ontario, which includes 11 properties in their portfolio. A multi-pronged growth strategy has seen Gateway diversify and expand its product offering, including developing proprietary casino and restaurant brands, dramatically improving the gaming customer experience while attracting new customers. Some of Gateway's proprietary brands include Match Eatery & Public House, Atlas Steak + Fish and the new Halley's Club. In 2017, Gateway celebrated 25 years in the business of gaming and entertainment in Canada. Further information is available at www.gatewaycasinos.com.
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Gateway is a proud equal opportunity employer and dedicates itself to Respect, Integrity, Team-Work and Exceptional Customer Service. We are committed to providing an inclusive and barrier free candidate experience and work environment. If you require accommodation at any point during the recruitment and selection process, please let us know.
