About Us: We are a dynamic SaaS company providing innovative software solutions to Public Safety organizations across North America. Our commitment to innovation and client satisfaction is at the core of our business values. As we continue to grow, we are looking to expand our team with a resolute Customer Support Specialist who shares our passion for making a difference through the adoption and enablement of technology.
Job Summary: As a Support Specialist, you will be on the frontline of InTime, ensuring our customers achieve their goals using our application. Your role will involve troubleshooting, responding to customer inquiries, and providing detailed product knowledge to enhance user experiences. The ideal candidate will have a blend of application expertise and exceptional customer service skills. This is a customer facing role.
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What We Offer:
How to Apply: Please submit your resume and a cover letter explaining why you are the perfect fit for the Support Specialist role at our company. Include examples of how you have successfully managed customer support scenarios in the past.
We look forward to hearing from you and potentially welcoming you to our team!