The Regional Claims Manager is a problem-solver who oversees the identification, investigation, and resolution of issues related to customer claims. It is also an important liaison between customers and fabricators, ensuring an impartial and efficient resolution to consumer concerns.
This role requires a deep understanding of claims handling, product functionality and communication to ensure a smooth experience for customers and business partners.
Essential Duties & Responsibilities:
Qualifications & Skills:
Minimum Requirements:
Education: Bachelor’s degree or prior field related experience
Experience: 1-3 years account and/or claims management experience
Systems: Google Suites, Salesforce, Oracle, ability to read technical drawings/documents is a plus
Additional Requirements:
Managerial Requirements: Responsible for managing Field Service Technicians assigned to the region.
Physical Requirements: This is an office and travel position requiring phone and computer use. Must be able to lift 50 pounds of Cambria samples and other materials.
Travel Requirements: Local and overnight travel is required up to 15% of the time. Valid Driver's license is required.
Cambria offers a competitive benefits package that encompasses Health and Dental Insurance, Paid Time Off, 7 paid Holidays , 401(k) plus matching, Discretionary Profit Sharing, Flexible Spending Account; Life, Supplemental Life, and Disability Insurance; Referral Program, Tuition Reimbursement, Employee Assistance Program, Employee Discount and Professional Development Assistance.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
CambriaCares is our commitment to Philanthropy, Our People, and The Planet. Care is an integral part of what goes into Cambria products—and care is the driving force behind our commitment to creating opportunities that drive impact both inside and outside our walls. With a focus on three areas—philanthropy, our people, and the planet—we’re doing just that.
For additional company information, please visit www.CambriaUSA.com
Offer of employment will be contingent upon the successful completion of background verification check, subject to applicable laws and regulations.
We are an equal opportunity employer.
Applicant Rights Under Federal Employment Law: FMLA, EEO, EPPA
M/W/VET/DISABLED