Ensure that safety standards and departmental policies are met
Greet customers
Resolve complaints and claims
Investigate complaints
Identify customers' needs
Direct staff
Supervision
Working groups
Personal suitability
Client focus
Team player
Other benefits
Other benefits
Support for newcomers and refugees
Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
Support for youths
Offers mentorship, coaching and/or networking opportunities for youth
Support for Veterans
Offers mentorship, coaching and/or networking opportunities for Veterans
Supports Veterans in translating their military skills and experience into the language of the civilian job market
Support for Indigenous people
Offers mentorship, coaching and/or networking opportunities for Indigenous workers
Support for mature workers
Applies hiring policies that discourage age discrimination
Supports for visible minorities
Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
