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clerk, front desk - hotel Part Time / Full Time

7 hours ago
Athabasca Hotel
Jasper, AB (map)

clerk, front desk - hotel

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Job Description

  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 30 hours per week
  • Education:
  • Expérience:
  • Education
  • Secondary (high) school graduation certificate
  • Work setting
  • Staff accommodation available
  • Hotel, motel, resort
  • Rural area
  • Willing to relocate
  • Tasks
  • Investigate complaints and claims
  • Register arriving guests and assign rooms
  • Resolve complaints and claims
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Exchange foreign currency
  • Process guests' departures, calculate charges and receive payments
  • Balance cash and complete balance sheets, cash reports and related forms
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Contact customers to deliver requested wakeup calls
  • Provide customer service
  • Computer and technology knowledge
  • Multi-line switchboard
  • Word processing software
  • Database software
  • Computerized bookkeeping system
  • Central reservation system (CRS)
  • Spreadsheet
  • Internet
  • Transportation/travel information
  • Own transportation
  • Travel expenses not paid by employer
  • Work conditions and physical capabilities
  • Attention to detail
  • Fast-paced environment
  • Standing for extended periods
  • Work under pressure
  • Personal suitability
  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Judgement
  • Organized
  • Reliability
  • Team player
  • Screening questions
  • Are you authorized to work in Canada?
  • Do you have experience working in this field?
  • Employment terms options
  • Early morning
  • Evening
  • Shift
  • Morning
  • Night
  • On call
  • Experience
  • Experience an asset
  • Employment terms options
  • Day
  • Weekend
  • Overtime available
  • Health benefits
  • Dental plan
  • Disability benefits
  • Health care plan
  • Vision care benefits
  • Financial benefits
  • Bonus
  • Group insurance benefits
  • Life insurance
  • Long term benefits
  • Long-term care insurance
  • Maternity and parental benefits
  • Other benefits
  • Free parking available
  • On-site amenities
  • On-site housing options
  • Other benefits
  • Parking available
  • Support for persons with disabilities
  • Provides physical accessibility accommodations (for example: ramps, elevators, etc.)
  • Support for newcomers and refugees
  • Participates in a government or community program or initiative that supports newcomers and/or refugees
  • Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
  • Supports newcomers and/or refugees with foreign credential recognition
  • Support for youths
  • Participates in a government or community program or initiative that supports youth employment
  • Support for Veterans
  • Participates in a government or community program or initiative that supports Veterans
  • Support for Indigenous people
  • Participates in a government or community program or initiative that supports Indigenous people
  • Support for mature workers
  • Participates in a government or community program or initiative that supports mature workers
  • Supports for visible minorities
  • Participates in a government or community program or initiative that supports members of visible minorities

Requirements

  • Work Permit

About Athabasca Hotel

Athabasca Hotel in Jasper, AB


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