Be a part of one of the fastest growing teams in Canada. Hello Nori is excited to invite applicants to join our team at the Robson location!
We are currently seeking server's and hosts!
Job Overview: Prepare restaurant for service and maintain cleanliness of room at all times. Courteously greet guests and assist in seating, ensuring restaurant’s standards of service are adhered to. Take food and beverage orders, retrieve and serve alcoholic/non-alcoholic beverages and food orders to guest tables according to restaurant specifications. Collect payment and close guest checks in accordance with restaurant standards and maintain accountability for all financial transactions. Assist in the maintenance of the restaurant area and equipment.
Reports To: General Manager, Manager and Executive Management Team.
• Key Responsibilities:
• Take and relay food and beverage orders
• Serve food and beverages to guests
• Check on guest satisfaction
• Handle complaints and concerns of guest by following Hello Nori guidelines
• Provide food and beverage product knowledge
• Practice responsible alcohol service
• Cash out and reconcile cash with total sales
Qualifications
Essential:
• Minimum of 19 years of age
• Good oral communication skills
• Previous experience in similar serving position
• Ability to compute basic mathematical calculations
• Serving it Right certification
Desirable:
• Certification of previous training in liquor, wine and Japanese cuisine
Skills.
Essential:
• Ability to understand guests' service needs.
• Ability to access and input information into Micros system.
• Ability to be well organized, maintain concentration and think clearly when preparing drinks and providing service to guests within any given period of time.
• Ability to suggestively sell restaurant menu items, beverages and wines.
• Ability to focus on details.
• Ability to exercise good judgments in determining potentially intoxicated guests.
• Ability to maintain good coordination while preparing and serving orders quickly.
• Ability to endure abundant physical movements throughout the work areas.
• Ability to perform job functions with minimal supervision.
• Ability to work cohesively with co-workers as part of a team.
Desirable:
• Prior guest relations training.
• Ability to communicate in second language.
**IMPORTANT**
TO WORK FOR US: You MUST be legal to work in Canada with proof as a Canadian Citizen, Permanent Residence or Valid Work Permit.
A UNIQUE APPROACH TO CLASSIC JAPANESE FARE
Join one of Canada's fastest growing restaurant groups. Hello Nori, with it's beloved take on classic Japanese cuisine, has established itself as a Vancouver favourite for made to order, omakase style hand roll service, and industry leading take away programs.
Become a part of this exciting team!
