Under the direction of the Front of House Management Team, our Host creates a positive guest experience that begins with a proper greeting. They maintain an efficient and organized restaurant through managing guest flow, maximizing seating capacity and communicating with all employees. Hosts leave a lasting impression with all guests through their professionalism and attention to detail.
General Duties and Responsibilities:
Ensure that the front entrance, host stand and surrounding areas are fully stocked and free from clutter and debris
Effectively manage guest flow to maximize seating capacity
Communicate with Servers, Bartenders and Managers to maintain proper guest flow throughout the restaurant
Communicate expected restaurant volume with the kitchen to ensure all necessary preparations can be made
Accurately take reservations and modify guest status in Open Table
Know all table numbers and maintain awareness of which servers are in each section
Fill out detailed special requests in Open Table for birthdays, anniversaries, VIPs, etc. and ensure that all fellow crew members are informed
Escort guests to their table, engage them in conversation and seat them accordingly
Have knowledge of the menu
Take room service orders
Understanding of Payment system. Be able to take payment for a guest
Skills and Qualifications:
High attention to detail
Ability to remain calm under pressure while working in a fast-paced environment
Organizational skills and ability to multi-task
Strong oral and written communication skills
Ability to maintain a level of professional urgency and momentum
Minimum 1 year experience in customer service and/or restaurant experience considered an asset
Positive attitude and a willingness to think outside the box
A passion for the industry and meeting new people
If you are looking for exciting and rewarding opportunities to showcase your talent and join a team that brings out the best in each other, then we want to hear from you! Our beautiful lakeside property offers a wide range of exciting career opportunities. We offer competitive earnings potential, employee discounts on water sport rentals, discounted food & beverage at all our Argus Properties Ltd owned Restaurants and Hotels, fun social events, and great colleagues!
Our spectacular Eldorado Resort is situated right on the shores of Okanagan Lake, a few kilometers south of the William R. Bennett bridge. Eldorado Resort consists of 2 restaurants, Lakeside Dining within the Hotel Eldorado, and Maestros Mediterranean within Manteo Resort.