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Restaurant General Manager - Apprentice

Are you a seasoned restaurant professional with a proven track record of excellence in managing and growing successful dining establishments? Our dynamic and rapidly expanding company is seeking an exceptional General Manager to train and our team and elevate our restaurant to new heights. We are looking for a visionary leader with extensive experience in operations, staff development, and customer satisfaction to drive our continued growth and success. If you thrive in a fast-paced environment, possess a strategic mindset, and are passionate about delivering outstanding dining experiences, we want to hear from you! Join us and play a key role in shaping the future of our restaurant group.

Who We Are:

Welcome to the Nanoose Bay Café, where we offer a true West Coast hospitality experience with stunning ocean views! We are an upscale casual restaurant committed to exceptional food, outstanding service, and elevated dining experiences. Our extensive wine and cocktail program perfectly complements our menu, and we strive to create memorable moments for our guests from arrival to departure.

The Role:

We are looking for a General Manager - Apprentice to join our energetic team. The ideal candidate will have a genuine passion for hospitality, strong leadership experience, and extensive knowledge of wine, beer, and cocktails. As General Manager, you will oversee daily operations and lead the team with grace, kindness, and skill, ensuring that every guest has an exceptional experience.

Key Responsibilities:

• Deliver excellent and engaging guest service to create memorable dining experiences.
• Manage day-to-day operations to ensure smooth and successful shifts.
• Provide informative and helpful assistance to guests regarding menu items.
• Oversee billing processes and manage payment functions.
• Enforce restaurant policies, procedures, and service standards, ensuring team accountability.
• Maintain comprehensive knowledge of all menus and promotions.
• Lead the team in adhering to safety and sanitation policies when handling food and beverages.
• Handle guest interactions with professionalism and respect, responding effectively to feedback and resolving issues.
• Supervise and develop hourly personnel through coaching and performance management.
• Assist in onboarding and training new team members.
• Control inventory and oversee ordering procedures, ensuring adherence to cost control measures.
• Perform closing/opening procedures and create marketing and sales initiatives.
• Execute all duties with care and attention to detail.
• Assume additional responsibilities as assigned.

Our Ideal Candidate:

• 5-10+ years of management experience in a similar role or establishment, with a desire for career growth.
• Demonstrates honesty, openness, and kindness.
• Friendly, outgoing, and maintains a positive attitude.
• Strong communication and interpersonal skills.
• Proficient in computer skills and possesses basic math skills with financial understanding.
• Self-motivated, goal-oriented, and a quick learner.
• Strong organizational skills with the ability to work calmly under pressure.
• Sets an example for a respectful and collaborative team.
• Effective problem-solving and conflict resolution skills.
• Strong wine knowledge and fine dining experience; WSET Level 2+ and/or equivalent is an asset.
• Required: Serving It Right Certification.

What We Offer:

• Competitive compensation package including gratuities, benefits, bonuses, and staff discounts.
• A strong culture of teamwork in a fun, fast-paced work environment.
• Opportunities for career growth alongside expert leaders in hospitality.

If this sounds like the role for you, please submit your resume and cover letter. We look forward to meeting you!

Requirements

• Work Permit