Restaurant Supervisor
Sumu Restaurant is an innovative dining concept focused on revolutionizing the restaurant experience through creativity, culture, technology, and community. We are building more than just a restaurant — we are creating a brand and movement that connects people through unforgettable food and experiences.
We are looking for a strong, energetic, and experienced Restaurant Supervisor to help lead our team and create an exceptional guest experience every night. This role is perfect for someone who thrives in fast paced environments, leads by example, and brings positive energy to the workplace.
Responsibilities
Lead and supervise front of house operations during service
Motivate and support team members while maintaining a positive work environment
Ensure exceptional customer service and guest satisfaction
Handle nightly cash outs, tip outs, and end of day balancing
Prepare daily sales reports and communicate performance updates to management
Assist with scheduling, team coordination, and shift management
Train and mentor servers and support staff
Handle customer concerns professionally and efficiently
Ensure restaurant cleanliness, organization, and service standards are maintained
Support restaurant events, promotions, and special experiences
Help maintain strong team morale and restaurant culture
Qualifications
Previous restaurant supervisory or leadership experience
Strong understanding of restaurant operations and hospitality service
Experience handling cash outs, POS systems, and sales reporting
Strong leadership and communication skills
Ability to stay organized and perform under pressure
Positive attitude and team first mentality
Professional, outgoing, and guest focused personality
Flexible availability including evenings and weekends
What We’re Looking For
We want someone who brings leadership, confidence, and great energy into every shift. Someone fun, positive, hardworking, and passionate about hospitality. At Sumu, culture matters just as much as experience, and we are looking for leaders who can help create an exciting and welcoming environment for both guests and staff. Must be able to work late nights. Must have minimum 2 years experience supervising fast paced restaurants.
Join the Team
If you are passionate about hospitality, leadership, and being part of a modern restaurant concept in the heart of downtown Vancouver, we would love to hear from you.
