At El Furniture Warehouse, our General Managers are the driving force behind the success of our restaurants. This role is responsible for the day-to-day operations of the store while creating an environment where both staff and guests feel valued, supported, and part of the team.
As a General Manager, you will lead by example, build strong teams, and ensure operational excellence across all areas of the business.
What You’ll Be Responsible For
• People & Leadership
• Hire, train, coach, and develop team members while building a strong succession plan for future leaders.
• Foster a positive team culture where staff feel appreciated, supported, and motivated.
• Lead performance management, including coaching, accountability, and employee development.
• Ensure company policies, procedures, and standards are taught, understood, and consistently followed.
• Promote a “hiring for fit” mindset and maintain proactive recruitment efforts.
• Guest Experience
• Ensure exceptional customer service standards are consistently delivered.
• Teach and coach staff to: Listen and anticipate guest needs
• Go above and beyond to create memorable experiences
• Recognize mistakes and take ownership in resolving them
• Build meaningful guest relationships through genuine engagement
• Operations & Business Management
• Oversee all day-to-day restaurant operations for both FOH and BOH.
• Manage labour targets, scheduling, and staffing levels to support business needs.
• Monitor and manage labour costs, KPIs, inventory, cash handling, and cost controls.
• Complete new hire administration and oversee accounting-related processes.
• Prepare and review weekly sales forecasts with the Regional Manager during leadership meetings.
• Track and manage QSA, spill, and void reporting to ensure operational compliance.
What You Can Expect
• Ongoing training, coaching, and mentorship from leadership
• Professional development and growth opportunities
• Monthly General Manager meetings and leadership collaboration
• A fast-paced, team-oriented environment where your leadership makes an impact
What We’re Looking For
We’re looking for a people-first leader who thrives in hospitality, values teamwork, drives results, and leads with accountability while creating an exceptional experience for both guests and staff.
When we say good people belong here, we mean it. Good people who care about our guests, our staff, our community and about bringing Friday night, every night. We proudly serve delicious, craveable food at reasonable prices, party starting drinks, and an atmosphere where everyone feels welcome. Does this sound like a place you’d like to be? If so, send us your resume. We offer competitive wages, flexible hours and a team of people to support you with your career goals.
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