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19 days ago

user support technician

Part Time / Full Time
Quantum Xpress LTD.
New Liskeard, ON
19 days ago

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user support technician Part Time / Full Time

19 days ago
Quantum Xpress LTD.
New Liskeard, ON (map)

user support technician

calendar_today
Immediate Start

Job Description

  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 40 hours per week
  • Education:
  • Expérience:
  • Education
  • College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
  • Tasks
  • Give access to computer networks
  • Report on the performance of computer systems and networks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Provide customer service
  • Manage incidents
  • Computer and technology knowledge
  • Android
  • iOS
  • Device drivers
  • Networking software
  • Networking hardware
  • Networking security
  • Servers
  • Desktop applications
  • File management software
  • Security software
  • Multimedia software
  • Word processing software
  • Presentation software
  • Mail server software
  • Communication software
  • MS Active Directory
  • MS Office
  • MS Windows
  • Wireless networks
  • Transportation/travel information
  • Vehicle supplied by employer
  • Valid driver's licence
  • Travel expenses paid by employer
  • Work conditions and physical capabilities
  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Repetitive tasks
  • Attention to detail
  • Ability to distinguish between colours
  • Personal suitability
  • Accurate
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Initiative
  • Judgement
  • Organized
  • Team player
  • Ability to multitask
  • Time management
  • Screening questions
  • Are you available for shift or on-call work?
  • Are you currently a student?
  • Do you have experience working in this field?
  • Do you have the required certifications listed in the job posting?
  • Do you meet the language requirements listed in the job posting for the position (English or French)?
  • Experience
  • 1 year to less than 2 years
  • Employment terms options
  • Flexible hours
  • Morning
  • On call
  • Day
  • Other benefits
  • Other benefits
  • Support for youths
  • Participates in a government or community program or initiative that supports youth employment

Requirements

  • Work Permit

About Quantum Xpress LTD.

Quantum Xpress LTD. in New Liskeard, ON


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