FestiLight Decor Inc. is seeking a motivated and experienced Operations Manager with a strong focus on sales. This role is essential in driving our sales efforts, managing our installation team, and ensuring exceptional customer experiences. If you are a dynamic leader with a passion for sales and operational excellence, we want you on our team.
Responsibilities:
- Drive Sales and Achieve Targets: Lead sales efforts, ensuring the team meets and exceeds sales targets, and fostering a culture of performance and accountability.
- Lead and Mentor Installers: Guide installers to deliver exceptional customer experiences, promoting a culture of excellence and continuous improvement.
- Manage Installation Team: Direct lead installers to accomplish goals and maintain high standards of performance.
- Ensure Quality Execution: Guarantee high-quality project execution and promptly address customer concerns to ensure satisfaction.
- Staffing Management: Oversee staffing tasks in collaboration with HR, including recruitment, training, and scheduling to optimize team performance.
- Maintain Records and Administrative Tasks: Maintain accurate records and handle administrative tasks efficiently to support operations.
- Build Client Relationships: Cultivate and maintain relationships with clients and stakeholders to drive sales and promote repeat business.
- Ensure Safety and Compliance: Enforce safety protocols and maintain a secure work environment, ensuring compliance with regulations.
- Manage Company Property: Maintain company property and uphold professional standards of cleanliness and maintenance.
- Demonstrate Professionalism: Wear designated uniform, demonstrate punctuality, and readiness to work, representing the company positively.
Skills and Competencies:
- Ability to lift up to 50 lbs safely.
- Excellent organizational and communication skills.
- Adaptability to work in various settings and contribute innovative ideas.
- Flexibility to adapt to changing priorities.
- Willingness to learn and grow professionally.
Qualifications:
- Minimum of 2 years of previous experience in a similar role specifically with sales.
- Bachelor’s degree or Diploma in a relevant field.
- Experience working with boom lifts and bucket trucks an asset, not required
Why Work with Us?
At FestiLight, we prioritize creating a supportive and fulfilling work environment where employees can thrive and grow both personally and professionally.
Our Exciting Benefits and Perks:
- Performance-Based Bonus and Commission
- Comprehensive Health Coverage
- Retirement Savings Plan (RRSP)
- Paid Time Off
- Professional Development Opportunities
- Supportive Work Culture
- Emphasis on Safety and Compliance
- Additional Company Perks
Salary: $65,000 - $90,000 ($65,000 to $75,000 base plus performance based incentives and bonus)
Work Location: Richmond - In person
Application deadline: June 20, 2024
Expected start date: July 01, 2024
By joining FestiLight Decor, you'll be part of a dynamic team committed to delivering exceptional customer experiences and making a positive impact in the industry. We look forward to welcoming you aboard and supporting you in your career journey.
