We are currently seeking to fill a Full-Time Customer Service Specialist role in our Distribution Services business unit in Edmonton, AB.
Position Details:
Reporting to the Manager, Customer Services, the Customer Service Specialist will work with their portfolio of customers and internal stakeholders to provide timely and efficient transload and transportation solutions. The CSS will coordinate inbound and outbound deliveries with the railways and our Dispatch and Operations teams. The CSS will also leverage their relationship with our customers to identify new revenue opportunities and share those opportunities with our Supply Chain team.
Due to 24/7 operation this position will be working a rotating 4 on 4 off schedule from 6:00 AM – 5:00 PM.
What we are looking for:
· Customer service experience in high-volume, high-accountability environments
· Experience in Transportation, rail, logistics or similar environments preferred
· Experience and accuracy with data entry
· Proficiency in Microsoft Office (excel, word, outlook)
· Comfortable learning and adapting to new systems
· Ability to manage competing priorities in a fast paced, detail focused environment
· Able to build and maintain relationships with both internal and external stakeholders
· Highly developed communication skills
· The successful candidate will require a reliable vehicle as our office is located outside of public transport
Why choose Kleysen?
We provide a competitive salary based on skills and experience, and a full range of benefits including:
· Long-term career development
· Health, Vision & Dental Benefits (Day 1 Benefits)
· Employee Assistance Plan
· Educational Assistance
· Life Insurance and AD&D
· Profit Share Program
· Employer matched Pension Plan (after 2 years)
· Free parking
· Social Club – Mix fun with work!
How to apply:
We will be recruiting immediately. Any interested applicants should email resume and cover letter with salary expectations to HR@Kleysen.com.
NOTE: Only applications received by email to hr@kleysen.com or on the kleysen.com/jobs website will be considered.
More about us:
Kleysen has been a transportation solution provider for over 90 years. Kleysen is also one of over 40 companies that make up the Mullen Group. We are forever growing, and we are always looking for new skilled employees to add to our team. Our business is driven by the passion, trust, and loyalty that our employees foster with each other and our vision. Other locations include Winnipeg, Calgary, Edmonton, Saskatoon, & Esterhazy, SK!!
*Kleysen is an equal opportunity employer and we thank all candidates in advance for their interest in our company however only those selected for an interview will be contacted. *
